Terms and Conditions

Please note that as each aspect of the design and construction of every fascinator is approved by the client things should never go wrong, however if when you receive your fascinator you are not entirely delighted with it please contact us within 24 hours so that the problem can be immediately discussed.

Delivery Charges

Standard postage is £7.50. Parcels are sent by Special Delivery and are full insured within the UK.

Express Service

An express service is also available. Your fascinator can be made and delivered to you within 3 working days for an express fee of £40. This service is only available within the UK. Please contact us before ordering so we can confirm your requirements.

Overseas Delivery

Please contact us for postage costs overseas.


Refunds will not be given as each item is a bespoke piece, but at our discretion, alterations or an alternative piece may be provided.


Sometimes you can change your mind. However as all our fascinators are made to order, please be aware that after 7 days of placing your order, should work have started on your headdress, refunds cannot be given but alterations to a piece can be discussed.

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